Step 3: Find your optimal Wi-Fi channelĬlicking on Scan will open up a new window with all the wireless networks around you, along with a bunch of other data. Note: if you’re feeling like a pro you can also type CMD + ⌥ option + 4. When you’ve got the Wireless Diagnostics window open, head to the top left of your display towards the menu bar again, click on the ‘Window’ option, and then ‘Scan’. Note: you could also type ‘Wireless Diagnostics’ into Spotlight - it’ll bring up the same window for step 2. This will bring up a secret menu with a bunch of other information. Near the top, you’ll see an option called ‘Open Wireless Diagnostics’ - click on that. Once you’re there, push down the Option key ⌥ (next to the CTRL key) on your keyboard and click the icon at the same time. Head up to your Mac’s menu bar and track down the WiFi icon.
How To Access the Wi-Fi Scanner in Mac OS X Mavericks How To Access The WiFi Scanner In Mac OS X Yosemite Attempting to run the Network Utility while connected to your client VPN will result in the inability to register the application or contact any of 8x8's servers.How To Access The Wi-Fi Scanner In Mac OS X El Capitan See also How to Read the Network Utility Results.Ĩx8 does not recommend or support the use of the Network Utility while connected to a client VPN.
In the event of issues occurring that are likely related to network configuration, the firewall configuration may still need to be reviewed despite passing the Network Utility test. While the test is comprehensive some network settings that affect phone service may not be captured in the test. The Network Utility provides a snapshot of network settings and diagnostic results. Please ensure that UDP 3478-3480 is allowed out of your network, these ports are listed in the "Optional" portion of the X Series Technical Requirements document. Please contact 8x8 Support for assistance.
Note: You will need a product activation key to use the Network Utility. The 8x8 Network Utility simulates phone calls from your location to 8x8 data centers and gives specific measurements indicating network performance.Ĭlick the appropriate version below to download and install the application on your computer. Please work with your 8x8 Support representative to review and interpret results.įor assistance on how to use the tool, please see How to Use the 8x8 Network Utility Tool.
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